All Systems Operational

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Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Operational
HR Organiser Operational
Unit 4 Operational
ESIS Operational
CRM Operational
SharePoint Operational
Tableau Operational
People Manager Operational
File storage Operational
Box Operational
OneDrive Operational
Home Directory (M: Drive) Operational
Shared drives Operational
Internet, network and VPN Operational
Network Operational
Wifi Operational
VPN Operational
Learning tools Operational
FASER Operational
Moodle ? Operational
Listen Again Operational
Software Hub Operational
Timetables Operational
LEAP Operational
Pocket Essex Operational
Email Operational
Printing Operational
Staff computers Operational
Study spaces Operational
Teams Operational
Telephones Operational
University website Operational
Zoom Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025
Planned work affecting Research Repository service
Completed - The scheduled maintenance has been completed.
Apr 2, 14:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:00 BST
Scheduled - Our Research Repository service will be unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Apr 1, 12:17 BST
Planned work affecting Salto
Completed - The scheduled maintenance has been completed.
Apr 2, 10:00 BST
Update - This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.
Apr 2, 09:04 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 07:00 BST
Scheduled - Salto will be unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Mar 28, 12:26 GMT
Apr 1, 2025
Issue affecting Teams telephony
Resolved - This incident has been resolved.
Apr 1, 11:12 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 19:07 GMT
Identified - The issue has been identified and a fix is being implemented.
Mar 17, 16:23 GMT
Investigating - We're aware of an issue affecting our Teams Telephony preventing telephone calls to and from Teams Telephony users. Our service provider is currently investigating.

Teams to teams calls are not affected.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Mar 17, 15:02 GMT
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Issue affecting Parallels Applications
Resolved - This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.
Mar 21, 09:44 GMT
Update - A partial fix has been implemented and we continue to work with our suppliers to resolve the wider issue.
Mar 20, 16:41 GMT
Investigating - We're aware of an issue affecting Parallels Apps via the Software Hub and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.

In the meantime, the workaround is to use the Parallels Client on your device to create a new connection to parallels.essex.ac.uk, sign in with your work credentials and connect to applications via the client.
Mar 20, 11:37 GMT
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