iTrent - People Manager - Essex Hours Running Slower Than Usual

Incident Report for University of Essex IT

Update

We are continuing to investigate the recent performance degradation affecting iTrent, People Manager, and Essex Hours. While some users have reported an improvement, this is not yet the case for all users.

We apologise for the ongoing inconvenience and assure you that we are working to resolve the issue as quickly as practicably possible. Thank you for your continued patience.
Posted Dec 17, 2025 - 13:55 GMT

Investigating

We're experiencing performance issue with iTrent, People Manager and Essex Hours

Our teams are working to identify the cause and resolve the issues being experienced as soon as practically possible.

We're sorry for the disruption.
Posted Dec 09, 2025 - 16:55 GMT
This incident affects: Business applications (HR Organiser, People Manager).
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