Issue affecting printing

Incident Report for University of Essex IT

Resolved

This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.
Posted Jul 24, 2026 - 14:57 BST

Monitoring

We have fixed the issue and we are monitoring the situation.
Posted Jul 23, 2026 - 16:15 BST

Investigating

We're aware of an issue affecting our managed print service and are currently investigating.

Mobile printing is taking longer than usual and some MFDs may not release jobs. A restart of the MFD might fix this if you need to print but it may take longer than usual for it to be back online and ready to use.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Posted Jul 23, 2026 - 11:59 BST
This incident affected: Printing.
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